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Tuesday, April 21, 2020 | History

4 edition of Equality driven total quality found in the catalog.

Equality driven total quality

Gillian Shapiro

Equality driven total quality

  • 194 Want to read
  • 3 Currently reading

Published by Business School, University of Brighton in Brighton .
Written in English

Edition Notes

StatementGillian Shapiro and Sarah Austin.
SeriesBusiness School occasional paper series -- no.3
ContributionsAustin, Sarah., Brighton Business School.
ID Numbers
Open LibraryOL17152039M
ISBN 101871966434

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Equality driven total quality by Gillian Shapiro Download PDF EPUB FB2

Equality Driven Total Quality by Gillian Shapiro,available at Book Depository with free delivery worldwide. This textbook makes the link between total quality management success and equality.

A commonality is demonstrated between the goals of equal opportunities and TQM through the development of equality-driven involvement. Equality objectives are likely to be more effectively implemented if synchronized with overall organizational strategic : Gillian Shapiro, Paul Levy, Swasti Mitter.

Quality Glossary Definition: Total quality management A core definition of total quality management (TQM) describes a management approach to long-term success through customer satisfaction. In a TQM effort, all members of an organization participate in improving processes, products, services, and the culture in which they work.

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